Returns & Exchanges
At Freedom Farms, Greene, we take pride in the quality of our farm-fresh products. Due to the perishable nature of our food items, we offer a satisfaction guarantee to ensure you receive only the best from our harvest.
Return Process
- 1.Inspect Your Order
Please examine your delivery immediately upon arrival to ensure all perishable items meet our high standards for freshness and quality.
- 2.Contact Our Team
If you are unsatisfied with a product, notify us within 24 hours of receipt by emailing our customer service team with your order number and a photo of the item.
- 3.Review Process
Our farm staff will review your request promptly to determine if a replacement, store credit, or refund is appropriate based on the specific issue.
- 4.Resolution
Once approved, we will issue your refund to the original payment method or arrange for a fresh replacement in your next scheduled delivery.
